The article considers the results of research on the role of emotional intelligence in the process of professional activity, this direction was expressed almost simultaneously with the emergence of the concept of emotional intelligence and to this day does not lose relevance due to practical needs. In accordance with the purpose of our work, the study of the role of emotional intelligence in ensuring the effectiveness of professional adaptation of social workers, as well as the knowledge, skills and abilities of social workers often play a key role in their personal characteristics, ability to express themselves, find common ground.